Some are bad customers,
Sadly businesses can't do much about them.
Other than grin and bare it.
"A lack of preparedness,doesn't constitute an emergency on my part" or something like that.
My guess, they were hoping the , "oh, we forgot to order, it didn't come in, etc" would get the bad customer to find another vender.
If they indeed sell the unit this part is for (doubt it) And are not stocking it, maybe most are not requiring the replacement of that part.
But as seen as it is a consumable, and they are not stocking it, they are not selling the unit. at best took on in on a trade up.
Those that service trades stock consumables of units they sell/service. Those customers can't be waiting on parts. it be like them telling a customer they don't have any gas in stock.
Put. who knows. maybe the person that normally does the orders, did honestly forget, or hasn't been in and someone else is covering. who know. And someone had a meltdown (bad customer) and blasted the employee.
I'm sure they'll be jumping to help you next time when they read your bashing in a google search.
I know I would be. NOT!!!!!!!!!!!!!!!!
Sadly businesses can't do much about them.
Other than grin and bare it.
"A lack of preparedness,doesn't constitute an emergency on my part" or something like that.
My guess, they were hoping the , "oh, we forgot to order, it didn't come in, etc" would get the bad customer to find another vender.
If they indeed sell the unit this part is for (doubt it) And are not stocking it, maybe most are not requiring the replacement of that part.
But as seen as it is a consumable, and they are not stocking it, they are not selling the unit. at best took on in on a trade up.
Those that service trades stock consumables of units they sell/service. Those customers can't be waiting on parts. it be like them telling a customer they don't have any gas in stock.
Put. who knows. maybe the person that normally does the orders, did honestly forget, or hasn't been in and someone else is covering. who know. And someone had a meltdown (bad customer) and blasted the employee.
I'm sure they'll be jumping to help you next time when they read your bashing in a google search.
I know I would be. NOT!!!!!!!!!!!!!!!!
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