Changing Injectors in FAST EZ-EFI version 1 throttle body

[Hoffbug]

The new injectors I ordered through Summit came today and these definitely drop shipped from comp because there was a slip inside that said so... all nice and brand new with caps on them. Hmm

[Hoffbug]

Got a full refund including tax from Amazon. Ordered same injectors through Summit on March 1st and they just shipped yesterday... so we'll see what I come up with from round 2

[Hoffbug]

My response from the Tech at FAST..

Hey Tony,

I did get that email and I was communicating with my warranty manger. You have done correct by starting the return process through the vendor in which you bought the product. I was told that the injectors were not drop shipped from us but ordered from Asa Performance, but we did not drop ship them for Asa. I show that they purchased some 30507-4 on 2/25/19.

Thanks

**** *.



Interesting...

[AndyB]

Crossing my fingers for you sir. Hopefully they do right.

I hate vendors that send you the wrong thing and then want a restocking fee (hint: Never, EVER, buy from Chaparral for bike stuff... or anything, frankly). Or vendors that send broken, used stuff as you got into. Or vendors that stock half a set of what you need, and think they're doing you a favor sending four lefts instead of 2l/2r--or lie about their machining capabilities (APE).

Gluck! Hope it works out for ya!

[Hoffbug]

I got a prepaid return label printed through Amazon and sent the box back to ASA Performance direct Saturday .

This whole thing was sketchy enough that I got an e-mail adress for a tech over the CPG chat and sent the pictures to Comp Performance Group so they can review what the hell happened here.

Dont know if it was ASA selling returned/reboxed or used items as new? (they did claim that it drop shipped from FAST)

or if FAST is sending out returned/reboxed items without inspecting them.

For that matter.... who knows if they are even packaged at CPG.

[Hoffbug]

Does this look new?

[silver_bullet]

Sorry.... it seems like customer service is becoming a lost art....

[Hoffbug]

I have the injectors here... these are going back.. one is all hammered up and has a torn O-ring like someone tried to install it.. I ordered through Amazon so these are going back... I ordered replacementd through Summit and we'll see what I get. Supposedly this set was drop shipped from FAST.

I'll revisit This Thread when I get to the point I'm doing something with them..could be a while.

[silver_bullet]

Celebratory jubilation ensues!!!!

[Hoffbug]

Early bird gets the worm, Eh?

Midweek and early seems to be the ticket..~A red light win is still a win.

[silver_bullet]

Early bird gets the worm, Eh?

[Hoffbug]

I called this morning...Straight through to a helpful tech. Got all of my questions answered within 10 minutes .

[Hoffbug]

Might want to start a thread on CPGNation as well: http://www.cpgnation.com/forum/forum...ort-forum.235/ That might have better luck getting the attention of somebody in the know.

I've been able to gather enough loose clues from that forum that I bought the injectors. Sure would be nice to have a 10 minute conversation with someone knowledgeable. I've never had an experience like this where I didn't have a go to guy.

[Matt Cramer]

Might want to start a thread on CPGNation as well: http://www.cpgnation.com/forum/forum...ort-forum.235/ That might have better luck getting the attention of somebody in the know.

[silver_bullet]

Sending you my best positive waves.....hoping for the elusive success we all try to attain!