Originally posted by Scott Liggett
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It was more of a rhetorical question. In my early days with AAA I could tell them where I was and they acted like they knew what I was talking about. Now they act as if I'm on another planet. Just makes me think that the call center is not local anymore. Anyone familiar with Louisville would know exactly what you meant if you said you were in Kroger's parking lot on south Dixie. That is a recent scenario with the F'Mazda. But now they wanted nearest cross street, address of the business as if it was posted on the building, "is that a business or residence" (does Kroger's parking lot say I'm at a friends house to you?), year, make, model, engine size, and interior color. Maybe not engine size or interior color but I felt as if I was being primed for a car jacking for the parts value.
There have been years that I used the towing feature of my membership to its fullest value. In the last five or six years I've used it maybe three times, definitely twice. The membership cost is like a get out of jail free card in Monopoly only it has an expiration date. I'd much rather have it & not need it than to need it & not have it, doesn't mean the service is any better.
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